Tampa Customer Service Order Entry

About the jobWe are seeking a highly-motivated Registered Pharmacy Technician (Required) to join our professional Customer Service team in our Tampa location! Must be a Registered Pharmacy Technician in the State of Florida. Schedule options will be discussed by hiring managers. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: ~Speaks with customers by phone and receives orders for prescriptions ~Respond to customer questions and/or requests for information including billing, order status, delivery status, etc. ~Answers telephone and directs calls to pharmacists and/or other pharmacy personnel, or takes necessary messages. ~Provides product information, product literature, and customer ordering status to support field sales personnel. ~Receives prescriptions from pharmacist for processing by entering into pharmacy computer system. ~Prepares correct paperwork for pharmacy to fill medications. ~Solicits sale of new or additional services by calling patients for their monthly refills. ~Receives and processes prescriptions via fax, mail, and online ordering systems. ~Verifies and/or updates accuracy of patient information; i.e. address, allergies, etc. ~Ensures security of Protected Health Information as per HIPAA requirements. ~Enters new prescription orders into the computer system and processes form of payment: check or credit card; when appropriate. ~Communicates form of shipment of orders. ~Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. ~Follows reconciliation and reporting procedures for reporting to local, state, and federal governing authorities as required by law. ~May serve as a role model for the purpose of training new personnel. ~Maintains a clean, orderly work environment. This is a Full-Time on-site position in Tampa, Florida. Must be a Registered Pharmacy Technician in the State of Florida. Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. Other duties may be assigned.
Set yourself apartQualified Candidates Will Have: ~Must be able to read, write, and communicate effectively in English~ • Current Clear/Active Florida Pharmacy Technician License (non negotiable) • High school diploma or general education degree (GED) • At least one-year related experience and/or training, or equivalent combination of education and experience • Strong communication skills, be organized, and detail oriented • Intermediate computer skills • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals • Enthusiastic, professional, and self-directed interest
What's on offer?At AnazaoHealth, you'll find plenty of opportunities to grow and make an impact We offer competitive pay, a comprehensive benefits package (including 401k,health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off), and a supportive workplace where your ideas and talents can shine. We're proud to be an Equal Opportunity Employer and maintain a drug-free workplace. Diversity makes us stronger, and we're committed to building an inclusive environment where everyone feels welcome.
Ready for the challenge?Take the next step and join us in shaping the future of personalized medicine. Apply online today and don't forget to include your salary requirements. No phone calls, please. We do not accept agency referrals for this position.