Property Management Coordinator

The Property Management Coordinator is responsible for the management and maintenance of properties available for leasing. Works closely with property owners. Position requires contact with the general public, sales associates and property owners.

Job Duties and Responsibilities (Essential Job Functions)

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. Manage properties available for leasing by arranging for tenants to move in and out of units. (95%)

• Provides routine maintenance and necessary repairs to ensure that unit is ready to rent by arranging for plumbers, electricians, painters, heating/cooling contractors, carpet cleaners and locksmith.
• Handles emergency maintenance calls after hours.
• Sends out collection and eviction notices.
• Works closely with management and external consultants (attorneys, etc.).
• Provides customer service to owners and tenants. Continually monitors the possibility of new units for the property management program.

2. Perform any additional responsibilities as requested or assigned. (0 - 5%)

• Manage/prioritize work orders & dispatch vendors.
• Handle all vendor communication and coordinate maintenance requests & repairs.
• Obtain and follow up on estimates with vendors.
• Ensure property has been re-keyed prior to new move-in & keys are set up for new tenant.
• Ensure new keys are in the maintenance, leasing and master key boxes.
• Ensure all maintenance requests & work orders are handled appropriately, efficiently & effectively with proper follow up.
• Check on repairs & upgrades upon job completion to ensure it is done to company standards.
• Assist management with vendor bill approval.
• Communicate with tenants regarding their maintenance requests.
• Communicate with property owners regarding maintenance requests, repairs, upgrades, vendor assessments, costs & approvals.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• High school diploma or equivalent.

Experience:

• Previous experience in property management required.

Knowledge and Skills:

• Sales ability and concern for quality.
• Outgoing personality, patient, reliable.
• Professional conduct and presentation.
• Demonstrated computer knowledge.
• Customer service focused, achievement oriented and persistent. Ability to work under deadline pressure and adept at conflict resolution.
• Ability to work independently and as part of a team.
• High degree of integrity, resourceful, action oriented, and able to define and shape strategy with tactfulness that obtains results.
• Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.