Job Description
Job Summary
Under the direction of the Senior Parts Manager, the Parts Manager will direct and coordinate the daily activities for their designated branch(es).
Essential Job Functions
- Responsible for ensuring parts and warehouse tasks are accomplished in a timely manner using established procedures
- Assist with training parts personnel at hire and as needed for continued development
- Promote & sell parts over the phone and to walk-in customers
- Fill parts requirements of the service department
- Review and enhance performance and processes for maximum efficiency
- Identify and resolve internal/external customer parts issues
- Responsible for managing designated branch parts inventory and meeting inventory goals
- Provide input to planning and budgeting
- Identify performance, process, and other expense problems and resolve
- Maintain an up to date knowledge of industry technology, including competitive products
Additional Job Functions
- Assist with management responsibilities in the absence of Senior Parts Manager by collaborating with the appropriate member of management and/or HR when necessary
- May be required to support the sales and service department during special circumstances such as vacation coverage
- Evaluate and reestablish yearly work goals
Experience and Skills
Required Knowledge, Skills and Abilities (including physical and work environment)
- Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
- Parts sourcing experience is preferred
- Incorporate time management skills on a continuous basis
- Well developed sales skills including excellent oral and written communication skills
- Basic mechanical and technical aptitude
- Proven interpersonal skills with both internal and external customers, including being a team player to create synergy within the office and company
- Basic marketing knowledge
- Ability to handle working in a NON-climate controlled environment for extended periods of time
- Required to wear proper PPE (personal protective equipment) including steel toed shoes
- Must be able to lift up to 50lbs
- Must operate forklift vehicle
- Must be able to handle high pressure situations and adapt well to changes in the market
- Prioritize work assignments
- Must be bilingual
Minimum Job Qualifications (education, work experience, licenses/certifications)
- Associates degree, or 2 to 4 years of parts sales/management experience (industrial sales preferred), or an equivalent combination of education and experience
Job Summary
Under the direction of the Senior Parts Manager, the Parts Manager will direct and coordinate the daily activities for their designated branch(es).
Essential Job Functions
- Responsible for ensuring parts and warehouse tasks are accomplished in a timely manner using established procedures
- Assist with training parts personnel at hire and as needed for continued development
- Promote & sell parts over the phone and to walk-in customers
- Fill parts requirements of the service department
- Review and enhance performance and processes for maximum efficiency
- Identify and resolve internal/external customer parts issues
- Responsible for managing designated branch parts inventory and meeting inventory goals
- Provide input to planning and budgeting
- Identify performance, process, and other expense problems and resolve
- Maintain an up to date knowledge of industry technology, including competitive products
Additional Job Functions
- Assist with management responsibilities in the absence of Senior Parts Manager by collaborating with the appropriate member of management and/or HR when necessary
- May be required to support the sales and service department during special circumstances such as vacation coverage
- Evaluate and reestablish yearly work goals
Experience and Skills
Required Knowledge, Skills and Abilities (including physical and work environment)
- Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
- Parts sourcing experience is preferred
- Incorporate time management skills on a continuous basis
- Well developed sales skills including excellent oral and written communication skills
- Basic mechanical and technical aptitude
- Proven interpersonal skills with both internal and external customers, including being a team player to create synergy within the office and company
- Basic marketing knowledge
- Ability to handle working in a NON-climate controlled environment for extended periods of time
- Required to wear proper PPE (personal protective equipment) including steel toed shoes
- Must be able to lift up to 50lbs
- Must operate forklift vehicle
- Must be able to handle high pressure situations and adapt well to changes in the market
- Prioritize work assignments
- Must be bilingual
Minimum Job Qualifications (education, work experience, licenses/certifications)
- Associates degree, or 2 to 4 years of parts sales/management experience (industrial sales preferred), or an equivalent combination of education and experience