I have an opportunity for a "Sr IVR Developer" - (Remote till March 2022). and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Sr. IVR Developer
Location : Remote till march 2022
Duration : 6 Months C2H
DUTIES AND RESPONSIBILITIES:
JOB DESCRIPTION:
EXPERIENCE:
REQUIRED SKILLS:
1.Amazon Connect development experience
2.Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
3.Responsible for consistent release management and good change management practices.
4.Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services.
5.Review and perform troubleshooting analysis of the core application logs.
EDUCATION:
Bachelor Degree or equivalent 5+ yrs Experience
SOFTWARE SKILLS REQUIRED:
Amazon Connect, AWS, Amazon Lex, Amazon Polly, DynamoDB, Amazon Lambda, Communication skills, both written and verbal
Required Certifications:
None (AWS Cloud Practitioner preferred)
Regards
Alex Keylor
NAVTECH INC
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
Ph: (224) 348-1340 || Email: alex@navtechusa.com || www.navtechusa.com
E-Verified Company
Position : Sr. IVR Developer
Location : Remote till march 2022
Duration : 6 Months C2H
DUTIES AND RESPONSIBILITIES:
- Participate in the design, development and delivery of solutions on IVR solution
- Develop efficient and high-performance call flows
- Create unit tests to maximize code coverage and cover end to end business scenarios
- Support existing architecture and code
- Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
- Collaborates within the Agile framework, fosters a team approach to software development and delivery
- Ensure all code developed follows DevOps practices
JOB DESCRIPTION:
- The developer needs to be an experienced IVR developer with AWS Connect experience.
- The candidate should have experience building contact flows (both call and chat) in AWS Connect.
- The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
- The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
EXPERIENCE:
- Experience with Amazon Connect, Lex, Lambdas, DevOps, RDS, Kinesis Data, S3, Cloud formation, CI/CD, Node.js.
- 3+ years of experience in IVR Call Flow, telephony and Speech Recognition experience
- Ability to design call-flows from requirement documentation and workshops
- Expert knowledge of 1 or more IVR development environment
- Hands-on experience with Java, JavaScript or other OOB language
- Working knowledge of IVR Environments and Operating Systems
- Working knowledge of telephony technologies including call routing, SMS, VOIP
- Understanding of APIs and web services
REQUIRED SKILLS:
1.Amazon Connect development experience
2.Familiarity with and enthusiasm for DevOps, CI/CD, and SRE best practices, as well as iterative Agile-flavored workflows
3.Responsible for consistent release management and good change management practices.
4.Participate in Agile planning meetings and daily SCRUM meetings to provide software solutions for our platform services for Content Services and CHP Platform services.
5.Review and perform troubleshooting analysis of the core application logs.
EDUCATION:
Bachelor Degree or equivalent 5+ yrs Experience
SOFTWARE SKILLS REQUIRED:
Amazon Connect, AWS, Amazon Lex, Amazon Polly, DynamoDB, Amazon Lambda, Communication skills, both written and verbal
Required Certifications:
None (AWS Cloud Practitioner preferred)
Regards
Alex Keylor
NAVTECH INC
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
Ph: (224) 348-1340 || Email: alex@navtechusa.com || www.navtechusa.com
E-Verified Company