Information Technology_USA - USA_Scrum Master

**Please strictly adhere to the following resume naming convention:

ALL CAPS, NO SPACES BETWEEN UNDERSCORES

PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413

: -

MSP Owner: Michelle Lee
Location: Hartford, CT/Remote
Duration: 6 months
skill id: 10896025

Role Description
• 7+ years Scrum Master experience.
• Lead enterprise-wide transformation programs.
• Lead Contact Center AI initiatives.
• Lead cross-product delivery efforts.
• Expertise in change management, PI planning, executive communication, portfolio coordination, value realization, and complex stakeholder management.
• 3+ years SAFe working environment experience.
• Proven success leading large-scale technology and business transformation initiatives.
• Strong executive presence and stakeholder management skills.
• Experience navigating complex, cross-functional delivery organizations.

Required Skills

Agile & SAFe
• 7+ years Scrum Master experience.
• 3+ years SAFe working environment experience.
• PI Planning.
Transformation & Delivery
• Enterprise-wide transformation programs.
• Contact Center AI initiatives.
• Cross-product delivery efforts.
• Proven success leading large-scale technology and business transformation initiatives.
• Value realization.
Program & Portfolio Management
• Portfolio coordination.
• Change management.
Communication & Stakeholder Management
• Executive communication.
• Strong executive presence.
• Complex stakeholder management.
• Strong stakeholder management skills.
Collaboration
• Experience navigating complex, cross-functional delivery organizations.

Skills: Organization Change Management ~ IT IS_CNS_Contact Center_Cisco

Experience Required: 8-10