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Information Technology_USA - USA_Developer

Real Soft, Inc.
locationJacksonville, FL, USA
PublishedPublished: 6/29/2026
Full time
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES

PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413

: -

MSP Owner: Sudesh Sahu
Location: Raleigh, NC
Duration: 6 months
skill id: 10791753

Hybrid role

Job Title: PHP Support Engineer

Role Descriptions: (Looking for Junior candidates, do not submit senior profiles)
• PHP Support Engineer
• Hands-on PHP engineer providing production support, bug resolution, and performance optimization for web applications. Acts as the technical bridge between engineering and operations - owning issue triage, root cause analysis, and timely fixes in live environments.

Key Responsibilities
• Production Support: Monitor, triage, and resolve PHP application issues across production environments within defined SLAs
• Aware of Web Application Development Lifecycle
• Bug Fixes & Patches: Diagnose and fix defects in PHP codebases; deploy hotfixes with minimal downtime
• Knowledge of tools: Splunk, Tableau
• Root Cause Analysis: Investigate recurring failures, document findings, and implement permanent solutions
• Code Review & Quality: Review PHP code for bugs, security vulnerabilities, and performance bottlenecks
• Database Support: Write and optimize SQL queries; troubleshoot database-related application issues (MySQL / PostgreSQL)
• API Support: Debug and support RESTful API integrations and third-party service connections
• Documentation: Maintain runbooks, incident logs, and known-error knowledge base

Skills: PHP Web Apps

Experience Required: 0-2

** All submissions must have LinkedIn id of Candidate**, Project Code :