Customer Account Representative

Company Description

Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry.

Job Description

Introduction

We are seeking a detail-oriented Customer Account Representative to support customer accounts and help maintain positive client relationships. This role is ideal for individuals who enjoy communication, organization, and providing exceptional customer support.

Responsibilities

• Assist with maintaining customer account records and information.
• Respond to account-related inquiries and provide timely updates.
• Support account coordination, follow-ups, and administrative processes.
• Maintain accurate documentation and customer records.
• Collaborate with internal teams to support customer needs.
• Help ensure a positive customer experience through professional communication.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Customer-focused with a professional attitude.
• Attention to detail and accuracy in recordkeeping.
• Basic computer skills including email, spreadsheets, and data entry.
• Ability to work effectively in a team environment.
• Entry-level candidates welcome; training provided.

Additional Information

• Competitive salary package
• Opportunities for career growth and professional development
• Supportive and collaborative work environment
• Skill development and ongoing training opportunities
• Stable full-time position
• Modern and professional workplace environment