RemX is seeking Bilingual Customer Service Representatives for a reputable client located in Sandy Springs GA Pay rate: $19.00/hour starting pay Schedule &amp; Location <ul> <li>Shift: 10:00 AM - 7:00 PM, Monday-Friday</li> <li>Hybrid Schedule: 3 days remote / 2 days onsite</li> <li>Office Location: <ul> <li>Sandy Springs, GA</li> </ul> </li> </ul> Key Responsibilities <ul> <li>Professionally handle incoming customer inquiries and resolve issues promptly.</li> <li>Gather customer information, assess needs, provide solutions, and document interactions.</li> <li>Support customers via phone, email, and chat.</li> <li>Troubleshoot customer concerns and maintain customer satisfaction.</li> <li>Receive, investigate, and resolve customer complaints.</li> <li>Balance customer needs with company policies and procedures.</li> <li>Meet weekly and monthly KPI metrics.</li> <li>Collaborate effectively with team members.</li> <li>Maintain a professional, friendly demeanor.</li> <li>Demonstrate strong attention to detail and multitasking abilities.</li> </ul> RemX is seeking Bilingual Customer Service Representatives for a reputable client located in Sandy Springs GA Pay rate: $19.00/hour starting pay Schedule &amp; Location Shift: 10:00 AM - 7:00 PM, Monday-Friday Hybrid Schedule: 3 days remote / 2 days on

Bilingual Customer Service Associate