Animal Hospital Coordinator (Full-Time, Hourly)

Animal Hospital Coordinator

Position Summary

This position provides comprehensive administrative and operational support to the veterinary hospital, working closely with the Senior VP, Chief Conservation and Animal Health Officer, veterinarians, and veterinary technicians. The role ensures accurate medical record management, regulatory compliance for animal shipments, coordination of lab work, inventory, scheduling, and hospital logistics. It also serves as a key communication liaison among veterinary staff, animal departments, external agencies, students, and visitors to support efficient daily hospital operations.

Who We Are

ZooTampa at Lowry Park is one of the most popular zoos in the southeastern U.S., with over 1 million visitors annually. We have grown to what now encompasses 56 acres of naturalistic wildlife habitats in a lush, tropical garden setting with wide-ranging activities. The Zoo, accredited by Association of Zoos and Aquariums (AZA), offers popular educational programming, fun recreational amenities, up-close animal encounters and engaging seasonal events for which it has won awards as one of the country's most family-friendly zoos.

Our mission is to rescue, rehabilitate and care for animals; create exceptional personalized experiences that connect people with wildlife and each other in fun, immersive ways.

Our vision is that everyone we touch is motivated to join us in taking action to protect and preserve wildlife.

Join us and become a part of creating unforgettable natural connections!

Your day to day

Essential Functions (including, but not limited to):

• Input lab work results
• Enter anesthesia records
• Assist with the order of paper flow through the clinic
• Help with routine cleaning and maintenance of hospital equipment
• Assist with compiling and sharing medical records for animal acquisitions and dispositions (shipments)
• Communicate with state veterinary offices regarding permits and testing requirements for animal shipments
• Write health certificates and send completed certificates to the Florida State Veterinary Office
• Coordinate pest control and hospital work orders
• Assist with scheduling hospital inspections and mandatory trainings for hospital team members
• Contact lab couriers for daily sample pickup
• Correspond with veterinary students prior to scheduled rotations
• Facilitate scheduling veterinary walking rounds with various animal departments
• Print and record outside lab results for veterinary review
• Serve as contact liaison for new hire orientation and donor tours
• Aid with ordering inventory (medications and hospital supplies)
• Share veterinary on-call schedule with animal curators and supervisors
• Perform other duties as assigned to maintain hospital operations

What are we looking for?

Qualifications and Experience:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred
• 2-4 years of administrative, office, or clinical coordination experience required
• Experience in animal health, veterinary support, or clinical environments preferred (veterinary technician experience a plus)
• Demonstrated ability to take on increasing responsibility, with strong leadership potential
• Prior supervisory or management experience preferred
• Strong organizational, communication, and problem-solving skills
• Ability to work in a fast-paced, team-oriented clinical environment
• Proficiency with computer systems (e.g., Microsoft Word, Outlook), including strong data entry and recordkeeping skills; experience with veterinary systems (e.g., ZIMS) a plus
• Flexibility to work varied schedules, including weekends and holidays as needed
• Ability and willingness to learn occupational hazards and follow appropriate safety precautions
• Previous veterinary hospital or animal care experience a plus

Other Requirements:

Core Competencies:

• Demonstrates sound judgment in prioritizing tasks and handling sensitive situations
• Maintains composure and professionalism in a fast-paced, high-stress environment
• Consistently follows through on commitments and responsibilities
• Effectively manages multiple priorities, schedules, and administrative processes
• Ensures timely completion of tasks
• Demonstrates strong attention to detail
• Adjusts quickly to changing priorities
• Responds effectively to unexpected situations or urgent needs of the team
• Communicates clearly and professionally with all stakeholders
• Supports a positive and respectful work environment
• Balances routine administrative duties with emergent needs
• Uses critical thinking to support operational efficiency
• Ability to work a flexible schedule required
• Conduct all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, and safety standards.

Our Perks at ZooTampa

• Medical, Dental, Vision, and Life Insurance options
• 403(b) retirement plan with a 4% employer match
• Generous PTO (vacation and wellness) time
• Employee Assistance Program
• Tuition Forgiveness
• Free admission to the Zoo, the Florida Aquarium, MOSI, and Glazer Children's Museum
• Free or discounted admission to many attractions in Florida
• Discounted gym membership
• And so much more!

Ready to grow your skills?

If you're looking for a meaningful entry point into animal health coordination and administration and want to support ZooTampa's mission-driven veterinary team, apply today and take the next step in your career journey.

Equal Opportunity Employer & Drug-Free Workplace