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Administrative Assistant I

University of Florida
locationGainesville, FL, USA
PublishedPublished: 6/29/2026
Administrative Assistant
Full time
Administrative Assistant I

Job no: 540341
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Facilities Operations/Skilled Trades, Office/Administrative/Fiscal Support, Veteran's Preference Eligible
Department:68040000 - BS-TRANSPORTATION - PARKING

Classification Title:
Administrative Assistant I

Classification Minimum Requirements:
High school diploma or equivalent and one year of relevant experience or an equivalent combination of education and experience.

Job Description:
Serves as primary radio dispatcher for campus parking patrollers:
• Dispatch campus-wide parking complaints by radio or telephone to the appropriate personnel for resolution
• Maintain knowledge of all parking facilities and parking designations
• Address questions from parking patrollers related to their enforcement duties
• Coordinate the release of impounded vehicles with field personnel
• Facilitate resolutions for campus wide parking complaints

Provides back-end office support for enforcement:
• Maintain knowledge of UF rules and regulations pertaining to issuing of parking citations
• Distribute handwritten citation booklets for parking patrollers, UFPD and UF Health; manually enter handwritten citations returned after issuance and maintain these citations for records in accordance with UF guidelines
• Void citations as authorized by TAPS administrators and designated UFPD staff
• Support field and office staff in LPR management
• Maintain an accurate log of all radio transmissions and parking complaints

Researches customer accounts utilizing AIMS, DAVID, and other sources:
• Conduct appropriate research into customer accounts
• Use knowledge and research to determine whether vehicles should be impounded
• Contact the responsible party by telephone or email for any vehicle required to be relocated for various reasons

Responsible for impounds carried out by TAPS:
• Conduct the research
• Confirm the boot/tow has been executed
• Complete the process by entering the appropriate information into the system and notifying the customer via best available method

Liaise between enforcement and customer service:
• Responsible for keeping customer service representatives informed about upcoming parking events, lifts, or special situations to ensure all parties have the necessary operational knowledge throughout the day

Equipment maintenance:
• Assist the parking patrol supervisor in ensuring that all equipment is operational and properly maintained

Additional duties as assigned:
• Develop reports, handle special assignments and other related duties as assigned
• Provide backup and assistance to Event Coordinator as needed

Valid Florida driver's license is Required

NORMAL WORK SCHEDULE:
• Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m

Expected Salary:
$19.00 to $20.00 Hourly based on experience

Required Qualifications:
High school diploma or equivalent and one year of relevant experience or an equivalent combination of education and experience.

Preferred:
• Excellent communication skills, including the ability to handle multiple calls effectively
• Strong interpersonal skills with the ability to work effectively in a multicultural environment
• Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook
• Strong organizational skills with attention to detail
• Experience with radio communications and Alpha codes
• Ability to read and quickly interpreting campus maps, both paper and online

Special Instructions to Applicants:
Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

Advertised: 25 Jun 2026 Eastern Daylight Time
Applications close: 02 Jul 2026 Eastern Daylight Time

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